Along the way I learned that it takes maturity to turn the new into useful- discovering analysis (truth), advocacy (loving well) and process (how to behave).

So I ask lots of questions and look for lots of answers, including:

Why has customer service failed so completely?
Why do we forget our history and repeat the horrible stuff?
Why can’t the far left and far right meet in the middle to get things done?
Why don’t we love our neighbor as ourselves?
Why are the fundamentals of music being lost?

I address these issues as a:

Writer, Musician and Music Teacher
Business Analyst, Product Manager and Customer Advocate
Guitar Electronics Designer, Recording Engineer, AV Post Producer and Composer
Aviation Aficionado, History Geek and Science Nut

So contact me when you’re ready to explore out-of-the box, to build impactful solutions and to tell the world what you’re up to.

Creating stories that others never imagine and the user experience you dream about

Petulant

Anchor 1

resumé

SKILLS & EXPERTISE

Product Manager/Business Analyst- Researching requirements, optimizing offerings and generating measurable results
Voice of the Customer- Strategically collaborating across the organization to prioritize customer requirements, positioning and messages that speak to those audiences
Evangelist- Increasing mindshare and visibility with cross-channel content and interaction with partners, customers, prospects and thought leaders
Collaborative, cross-functional bridge builder- Developing strong relationships supporting sales, customers, marketing, operations, management and partners
Consulting Experience- Results-oriented leadership, creative, innovative, fast, under-budget and always “curious, motivated and self-directed”
Author- Turning “out of the box” into solid content including business, copy, fiction, shorts, satire, novels

WORK BACKGROUND

Micro Technology Unlimited

Director of Marketing

SAS

Marketing/Product/Business Analyst

Blue Cross

Strategist and Business Analyst

Global Knowledge

Product Marketing

Prudential

Sales Management

Crawford Risk Management

Risk Manager

Impromptu Productions

AV post producer, composer, writer, owner

Lighthouse Marketing and Business Solutions

Chief Customer Officer, owner

The Guitar You Dream About

Analysis, Design, Implementation, owner

Educatin

EDUCATION|COURSEWORK|CERTIFICATIONS

Bachelor of Science, Business Administration and Marketing

Elon University, Elon NC

Computer Science concentration, Music minor

Strategic Selling, Pragmatic Marketing, Thought Leader Management, Crisis and Risk Management
SAS Foundational Tools, Data Management, Business Intelligence, Analytics and Solutions
Cloud Essentials, Virtual Machine, and ITIL Foundations V3 certification
Google Ad Partner
Data Science Tool Kit- John Hopkins
OpenDataSoft- ETL, data management, analytics and publishing
Proficient with MS Office (Excel, Word, PowerPoint, OneNote, SharePoint)
Watson Fundamentals
Salesforce- Administration and Business- Over 50 badges and 40k points

Contact

CONTACT

Phone ‪(919) 278-7176‬

Email PetulantPuppy@gmail.com

MichaelStierhoff.com

Michael Stierhoff is a writer, business analyst and musician focused on discovering truth that helps everyone grow